Reception is where every patient visit begins. Our front-desk team registers new and returning patients, verifies SHA details, handles billing and payments, and directs you to the right department for your care.
What happens here
- New patient registration and file creation
- Verification of SHA details
- Billing, receipts and payment processing (cash, M-Pesa, SHA)
- General directions and enquiries
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Need to visit our Cash Office / Reception?
We're open 24 hours, every day. Message us on WhatsApp and we'll point you in the right direction.